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Playlist won't play when Enhance is toggled on

Submitted by Spotify Star on ‎2023-01-25 03:24 AM
Status: Under investigation

I have noticed that multiple people, throughout several platforms, have encountered a bug/issue where the playlist will not play when playing a playlist that has been enhanced.  

 

After testing it out for myself, i too have encountered the issue.

Here is how i encountered the bug.

  1. Chose a playlist that hasn't been enhanced
  2. Played a song 
  3. Clicked on enhanced
  4. Song selected continues to play but next song stops playing and won't play unless enhanced is turned off. Also occurs if you try to skip or select a different song.

For those who have encountered the issue please upvote/comment your experience on this thread.

 

Happy Listening!

Keanu_C

Hey everyone,

 

In case you're experiencing this issue, make sure to give it a like and provide us with the following info (if you haven't already):

  • Your device's make, model and OS version.
  • The version of Spotify you're running.

Thanks! We'll pass the info on to our tech folks so they can look further into this.

 

As always, rest assured we'll keep you posted here as soon as we have any new information to share, so Subscribe to the thread to stay tuned!

Comments
freedude
Newbie
‎2023-01-24 04:09 PM

Enhance feature also breaking my Playlist today on Desktop. When I toggle the Enhance button off it works again, but when I turn it on the Songs stay at 0:00 and don't play

dekabyte
Newbie
‎2023-01-24 04:21 PM

Yes, I've had this same issue starting at about 1:30am on 2023-01-24. Confirmed on iOS and Windows Desktop. Logging out and logging in, closing and reopening app does not fix.

dekabyte
Newbie
‎2023-01-24 04:25 PM

Yes, I've had this same issue on all playlists starting at about 1:30am on 2023-01-24. Confirmed on iOS and Windows Desktop. Logging out and logging in, closing and reopening app does not fix. Anytime Enhanced is turned on, the next track will not play.

Ramchip50
Newbie
‎2023-01-24 04:42 PM

Same behavior here on my PC. If a playlist is enhanced, it will not play.

 

drjay07
Visitor
‎2023-01-24 04:55 PM

same here, workaround for now is turn off enhance option, start playing the playlist, and while playing turn on enhance again

 

XopherH
Newbie
‎2023-01-24 04:56 PM

Same here. I noticed it starting around 1:00 AM (PST) 1/24/2023. If I turn off the enhanced feature, the list will play. With it on (And this list has been enhanced for several months, now), it just sits there doing nothing. Silence. 

Plan: Premium Family

Systems: iOS, Windows 11

Not applicable
‎2023-01-24 05:31 PM
I have enhanced turned on for a few of my playlists, however in the mobile app, I cannot play songs from the playlist. Turning off enhance fixes the issue but when I turn it on again I can no longer click the songs.
Jakessj5
Newbie
‎2023-01-24 05:42 PM

I'm having this same issue it just started yesterday I don't know why. Was there an update I was unaware of?

Drxgstep
Newbie
‎2023-01-24 05:50 PM

I am having this same problem. To add, if you play music with enhance turned off and then turn it on mid song, you can no longer skip forward in tracks. 

Jonez56
Visitor
‎2023-01-24 05:54 PM

I am having the same issue beginning last night. Looks like this is a new issue.

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