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Playlists: Creator is shown by username (10 digits) rather than the display name

Status: Closed

Whenever I create public playlists, people see my 10 digit Username (1155550360) rather than my display name Maximilian Loose as the Creator. Additionally many people can't find me under my display name or my playlists when searching for them directly.
I have spoken to Spotify Customer Service and they forwarded the problem to the right people and encouraged me to leave a note here as well.

You can find an example image attached.

Thank you for your help.

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Hey there..

 

We haven't heard from you in a while, so we're closing this thread. 

 

If you ever need us again, let us know.

Comments
Mara_F
Status changed to: Need more info

Hey there @1155550360!

 

Thanks for getting in touch with our Community. 

 

We took a look at your playlist from here and we're not able to reproduce the issue you're having. We can actually see that your playlist was created by Maximilian Loose. Have you tried checking it out using a friend's account? Also, could you let us know exactly how are people looking for your profile and playlists? 

 

We'll see what we can suggest. 

SergioDavid
Status changed to: Closed

Hey there..

 

We haven't heard from you in a while, so we're closing this thread. 

 

If you ever need us again, let us know.

1155550360

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Rymdkakor
What do you mean you're closing the issue because you "haven't heard" from OP in a while? You never solved the issue. I also want to know this. I hate my username, hence why I set a display name but my damn username is shown in playlists and when I add songs to collaborative playlists. It works for others as I can see their display name in the collaborative playlists but my name is still my dumb name from 10 years ago. Please help!