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Playlists don't show up on (smart) TV app

(Posting this again because the last one was closed before I could see it)

I use Spotify quite often on my Philips Smart TV, and it's the first time I stumble across this problem, the place where the playlists are supposed to show is blank, I tried turning it off and it's still like that.

Curent software info:

Release Version:TPN141L_026.003.010.128

(I don't know if you actually need those or what they even are, but oh well) PQ Version: Flash PQ V0.15 140822

AQ Version: Flash AQ V1.09 140410

Model number: 47PFG6519/78

 

Hi, @user-removed!

 

It seems like we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to create a new thread if you need some extra help.
 
Have a great day 🙂 
Comments
JuanSebastian
Status changed to: Need more info

Hi @user-removed! Thanks for writing on the Community. 

 

Can you let us know if this started happening after a specific update or event? Try resetting your WiFi router to see if this helps.

 

Let us know how it goes. 

MonicaM_Bogota
Status changed to: Closed

Hi, @user-removed!

 

It seems like we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to create a new thread if you need some extra help.
 
Have a great day 🙂