Podcast glitching out; won't allow play on select episodes






iPhone 7+


My Question or Issue

I am attempting to listen to BBC's Global News Podcast. However, episodes will seemingly randomly not play on my phone (no issue on PC). I will be able to listen to one just fine, and then the next day rolls around and tapping the episode will play it for a split second and then stop, closing the Now Playing tab. 


Any ideas? Thanks!


Hey peeps,


We're having our team look into this as we can see it's happening to many of you. 


As soon as we have more information we will update you in this thread :) 

Related Issues

Rock Star 14
Rock Star 14

Hey @Mountain_King, welcome to the community.


Sorry to hear this - No worries, I’ll be happy to help :)

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next :)

Casual Listener

Thanks for the response! Unfortunately I did try both and neither worked...I wonder if anyone else is having the same issue with this podcast in particular? 

Rock Star 14
Rock Star 14



Thanks for the report.


I’ve checked this on my device, and it looks like there is an issue with playing this Podcast. 


I will report this, and get back to you with any updates :)

Casual Listener

Thank you so much...good to know it isn't just me. Definitely interested to hear if anything comes of it. Otherwise I will just keep checking it day to day. Thanks again!

Status changed to: Need more info

Hey @Mountain_King!


Thanks for reaching out to the community about this.


Could you send us the podcast's URI or Link? Also, could you send us the exact iOS and Spotify version?


In the meantime, if you have a different iPhone, try using your account on it to see if it behaves the same.


All the best.


Same exact thing is happening to me. My IOS is 11.4.1. Spotify version is link is https://open.spotify.com/episode/51GJMKy2D0fUNrbOEczBTs?si=Iq0UhsPfRkKjnGC_EWIMSQ

Casual Listener

Hi Alfredo -


URI: spotify:show:2Nsk9skaPGNK8bvhxtDpr9

iOS 11.1.2

Spotify version 8.4.65
Unfortunately don't have another phone.


Oh, and it is doing it on PC now too...


I have the same issue on Android. I have a Huawei P10.

Spotify version armV7

BBC's global news podcast just won't play. Other podcast don't have the issue. Here's a link to the affected podcast.



Hey folks! 


I've taken a look at the podcast and there seems to be some episodes not playing properly. Can you pin down the exact episodes and send us the link of each one? On the other hand, if it happens with every episode, let us know. 



Rock Star 14
Rock Star 14

Hey @FabianS_Bogota


One of them I’m aware aren’t playing is BBC’s Global News Podcasts. 


Hope that helps.