Need help? Check out Spotify Answers for solutions to a wide range of topics.
We've received reports that for some users the app crashes when trying to listen to a podcast.
Thanks for your patience while we looked into this.
We’re happy to say that it should now be fixed for everyone.
Make sure to update Spotify to the latest version and if you’re still experiencing the issue, let us know.
Thank you for your precious cooperation!
Try reinstalling the app using these instructions and rebooting your device if you are experiencing this. If this did not help, please click +VOTE and leave a post with the following:
We will keep you up-to-date in this Ongoing Issue and let you know as soon as we have more info.
Any podcast: can listen to one after install but cannot switch to any other one without uninstalling and starting over.
Crashes the entire app immediately upon clicking podcast header
Works in appropriately in web
Set to U.S
Happens on WiFi and 4G
No cache-clearing apps
This is crazy frustrating and has been ongoing for about a month now.
Thanks for your patience while we continue to look into this issue.
While we look into a permanent fix, we just wanted to suggest that you clear any cache on your device as a workaround.
Thanks - stay tuned!
Clearing the cache doesn't seem to be any kind of work around for me. It crashes repeatedly even after a clean install whenever I try to start a podcast.
Many thanks for bearing with us while we continue to look into this.
If you’re experiencing this issue, it'd be great if you could let us know the following details in a comment below:
While we look into a permanent fix, we just wanted to suggest that you clear any cache on your device as a workaround. We really appreciate your cooperation on this!
Thanks - keep us posted.
The app is crashes when I pull up the episode list for Unhappy Hour podcasts. It let me listen to the newest episode yesterday but when I click on the podcast for all the episodes it crashes.
I have the 22.214.171.1249 version on a Galaxy Note 8.
I did a clean install with the updated version. Music began playing but once I started a podcast the app crashed immediately.
App crashes when I try to play podcast. I have premium account, android 9 PPR1.180610.011
Device: redmi note 8 pro.
I have the latest version, also tried to reinstall but it doesn't work
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.