[Podcasts] Filtered by disappears when podcasts are played

Plan

Premium

Country

Netherlands 

Device

Macbook Pro late 2017/Macbook Air 2012

Operating System

Mac OSX High Sierra

My Question or Issue

 When you have played all episodes of a Podcast and you select `show unplayed` then obviously the list is empty. But also the filter disappears and therefor you can never get back to the list of the episodes of that podcast. 
Or am I doing something wrong?

Screenshot 2018-09-07 09.09.18.png

Hey folks,

 

The issue should now be fixed!

 

Let us know if you're still having problems.

 

Thanks :)

Related Issues

Comments
Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

willenium
Casual Listener

I tried but unfortunately it did not solve the issue.

My Spotify version is: 1.0.88.353.g15c26ea1

And OS version is: Mac OSX High Sierra 10.13.5

Rock Star 16
Rock Star 16

Hey @willenium,

 

Sorry that didn't help :)

 

Could you try creating another user account in your Mac and installing Spotify there?

 

If possible, could you try signing in with another Spotify account to see if that happens there as well?

 

Please let me know how it goes :)

willenium
Casual Listener

Hi,

 

I have tried it but I can reproduce the same issue on a different account.
So its clearly a bug and I think you should be able to reproduce it too.

 

Cheers

snader
Newbie

Can confirm this is a bug. No way to view episodes in the desktop app after you've listened to every single one and filtered by 'Unplayed'. It's just empty and the filter selection disappears.

Rock Star 16
Rock Star 16

Hey @willenium & @willenium,

 

I have already tried it on my end and nothing unusual happens.

 

I'd recommend checking this using another internet connection or maybe with another new account.

 

Screen Shot 2018-09-12 at 11.47.58.png

willenium
Casual Listener

Ok maybe I have not described it well enough. So to reproduce:

When the list of podcast episodes is shown on the page:

1. Play all episodes so that the play bar is blue

2. Select 'show unplayed' in the dropdown filter

3. See that the list is empty and the filter disappeared

 

So how do you get back to the overview of all episodes without having the filter?

snader
Newbie

For me this occurs on MacBook Pro, macOS High Sierra v10.13.6, using spotify version 1.0.88.353. On my Android device the bug does not occur; the filter selection can still be changed even if it yields no results.

 

Moderator
Moderator
Status changed to: Need more info

Hey folks,

 

Thanks for raising this issue with us.

 

Can you confirm that this is happening only on Desktop?

 

Could you also provide us with the following info:

  • OS version and device
  • Spotify version

Once we have this, we can report the issue to our tech folks.

 

Thanks!

willenium
Casual Listener

Hi @Peter,

I can reproduce it on:

Spotify version: 1.0.88.353.g15c26ea1

OS version is: Mac OSX High Sierra 10.13.5

On both and Macbook Pro Mid 2012 and a Macbook Air Mid 2012.
And I can confirm that its only on Desktop. On my iPhone 5s it works as expected.