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Status: Closed
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Device:

Mac Book Pro Retina display

 

Operating System Version:

 IOS 9.0

Spotify Version:

 1.0.15.133

Description:

 I can't play any songs on my cmoputer. it tells me "Cant play the current track"

i have strong wifi, i have re downloaded spotify a number of times, but nothing works.

To reproduce:

  1. Step 1 i dont know what this is, or how its relivent 
  2. Step 2
  3. ...

Workaround:

 i dont know what this is or how its relivent. 

 

Additional information:

 im not a tech guy. i just want what im paying for to work. if its not going to work ill find somewhere else to pay for my music. 

Thank you

 

Hello @jonjulesgroot,

 

This issue is already "Under Investigation".

You can find the Ongoing issue thread here.

 

Workaround:

Skip to the next song, music begins playing.

Pick 'Radio' from the left menu, select a genre,  music begins to play.

Comments
Dreadlord
Status changed to: Closed

Hello @jonjulesgroot,

 

This issue is already "Under Investigation".

You can find the Ongoing issue thread here.

 

Workaround:

Skip to the next song, music begins playing.

Pick 'Radio' from the left menu, select a genre,  music begins to play.

jonjulesgroot
I haven’t tried the radio, but i like being able to listen to the songs from my playlists. I have tried skipping songs, and i usually get the same responses that the songs won’t work. the only thing that has worked, if only for a short time is un installing Spotify and re installing it, but its getting to be a hassle.
Thanks for responding, and I’m glad its being looked into.

Thanks!
Jonathan