We're glad to hear it's working now @Janicen619!
If there's anything else we can do for you, just give us a shout. We'll be happy to lend a hand.
Have a great day 🙂
Hey @Janicen619! Thanks for reaching out to the Spotify community. We'll be happy to help.
In this case, we recommend to reinstall the app. You can find the steps here. Also, is this happening on Wifi or mobile data? We'll see what we can suggest.
Let us know if you have any questions. We'll be here for you 🙂
We'll be changing the status of this thread to Need more info. Can you let us know if what @Sophia suggested helped at all? Also, send over the info we requested.
We'll be glad to lend a hand.
Thank you both for your advice! I tried reinstalling the app and so far, so good. (As a background, the issue happened over both mobile data and WiFi, with or without headphones plugged in to the device).