Hello! I’ve used the 3 month trial before, and now that i’m a student and eligible for a student discount, It won’t let me pay, saying I have used the 3 month discount before. I’m just trying to get my 50% off, everything is verified and my bank account is fine. When I try to click on the error message that says “you aren’t eligible for this offer, but you might be eligible for the student discount instead”, it takes me to the same payment page, including the 3 month free trial in the beginning. i’ve tried using different browsers, on my mac and iphone. it doesn’t work
Hey there folks,
Thanks for sharing this here in the Community - we've passed this on to our tech teams who are looking into this!
If you're also having troubles upgrading for Premium Student without availing of the 3-month offer, we'd recommend adding your +VOTE to this Ongoing Issue.
It'd be also very helpful if you could try the steps below:
Log in to your account and follow through the steps.
If that doesn't help, you can also try upgrading from this link in a new incognito window, log in with your Spotify account, then click "Change Plan" and select Premium for Students from the available plans.
If none of the above help, please share a screenshot of the error message you see (including the URL you're on when this happens) in a comment below so we can pass it along to the right teams. Just make sure that no private/sensitive info is displayed.