Premium

[jmatto]

I can't sign up to premium it's keeps saying you've already had a similar offer but I haven't got premium if you want my money sort it out..

[Melody]

Hey there, @jmatto!

Thank you for coming to the Spotify Community. We'd like to help out, don't worry.

Just to check, have you used this payment method for a trial/offer in the past? If so, it's not possible to use the same one again. 

If this isn't the case, does trying things out again in a different browser/incognito window help? Or, from a different device?

We also have some more tips here which could help.

Keep us posted 🙂

/M

[FabianS_Bogota]

Hey @jmatto!

How did it go with the suggestions @Melody provided? It's been a while since your last reply, so for now we'll be closing the post. If you need anything else, just give us a shout.

Take care!