Premium

[Isabeladqia]

Well, I don't know what I wrote when they asked about where I live. So, my daughter can't use my family Premium. Where do I find these things?

[MattSuda]

Hey @Isabeladqia

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.