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Premium

Status: Closed
I can't sign up to premium it's keeps saying you've already had a similar offer but I haven't got premium if you want my money sort it out..

Hey @jmatto!

 

How did it go with the suggestions @Melody provided? It's been a while since your last reply, so for now we'll be closing the post. If you need anything else, just give us a shout.

 

Take care!

Comments
Melody
Status changed to: Need more info

Hey there, @jmatto!

 

Thank you for coming to the Spotify Community. We'd like to help out, don't worry.

 

Just to check, have you used this payment method for a trial/offer in the past? If so, it's not possible to use the same one again. 

If this isn't the case, does trying things out again in a different browser/incognito window help? Or, from a different device?

 

We also have some more tips here which could help.

 

Keep us posted 🙂

/M

FabianS_Bogota
Status changed to: Closed

Hey @jmatto!

 

How did it go with the suggestions @Melody provided? It's been a while since your last reply, so for now we'll be closing the post. If you need anything else, just give us a shout.

 

Take care!