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Prepaid Premium expiry date not visible on the account page

Status: Fixed

Hey folks,

 

Thanks for reporting this to us.

 

First, we'd recommend trying again in a private/incognito window. This step makes sure you avoid issues with your browser's cache. 

 

If after that you’re still experiencing the issue, could you provide us with the following info:

  • screenshot of the Your plan section on your account page (make sure you darken any sensitive payment details for security reasons)
  • exact Spotify version

Once we have that, we will pass it on to the relevant team, who will look further into it.

 

Thanks!

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you’re still experiencing this issue, can you make a new thread in the relevant board? We'll get back to you there.

 

Thanks!

Comments
Ivan
Status changed to: Need more info
 
Ivan
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you’re still experiencing this issue, can you make a new thread in the relevant board? We'll get back to you there.

 

Thanks!