Announcements

Help Wizard

Step 1

NEXT STEP

Previously saved albums disappears, recent albums saved only

Status: Case Closed
0 Likes

   I've recently re-installed Spotify on my laptop. I signed it to find my "songs" and "albums" list gone. I've saved tons of music there but the website claimed that I have no songs and I should browse and save. I don't understand why this has been happening. Its been like this for months now, perhaps a year already (since I rarely use spotify and would frequently install and delete the app from my laptop). I also found my "artists" category only has some of my previously saved artists, SOME. And when I save new music, those previously saved artists are for some reason deleted. I've searched online and it seems several people have also encountered this issue. I just need further help. Can someone please help?

Hey!

 

We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
Hubo
Status changed to: Need more info

Hey @ninjafreak357! Welcome to the Spotify Community!

 

That's not cool! It sounds like you might have two accounts, here are some steps that might be helpful looking for a second account. Let me know how you get on! 🙂

 

Have a great day!

JuanCamilo
Status changed to: Case Closed

Hey!

 

We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂