Previously saved albums disappears, recent albums saved only

[ninjafreak357]

   I've recently re-installed Spotify on my laptop. I signed it to find my "songs" and "albums" list gone. I've saved tons of music there but the website claimed that I have no songs and I should browse and save. I don't understand why this has been happening. Its been like this for months now, perhaps a year already (since I rarely use spotify and would frequently install and delete the app from my laptop). I also found my "artists" category only has some of my previously saved artists, SOME. And when I save new music, those previously saved artists are for some reason deleted. I've searched online and it seems several people have also encountered this issue. I just need further help. Can someone please help?

[Hubo]

Hey @ninjafreak357! Welcome to the Spotify Community!

That's not cool! It sounds like you might have two accounts, here are some steps that might be helpful looking for a second account. Let me know how you get on! 🙂

Have a great day!

[JuanCamilo]

Hey!

We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout.

All the best 🙂