Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Private playlists listed as public

I really enjoy creating playlists for characters from my favorite fandoms. However, I want some of these to be private, so I click the 3-dot icon and then "Make private". But then, when I look at my account (not logged in as me) it shows those supposedly private playlists under "Public Playlists". What's going on, and how do I fix it? Thanks!

Thanks for getting back to us @lunaspacepop

 

We're glad to hear it's working now. Give us a shout if you need us again 🙂

 

All the best. 

 

Sophia, 

Comments
Mara_F
Status changed to: Fixed

Hey @lunaspacepop, thanks for getting in touch with our Community. 

 

That's super strange.

Did you have this issue before? If possible, can you try making them private using a different device? 

Also, can you make sure you log out/back in to see if that helps? 

 

Let us know how it goes. 

lunaspacepop

Hello @Mara_F,

I ended up loging out and in again, and then making all the supposedly private playlists actually private. It worked! I have no idea why it didn't work before, or why it worked now. But I'll try to find out more!

Sophia
Status changed to: Fixed

Thanks for getting back to us @lunaspacepop

 

We're glad to hear it's working now. Give us a shout if you need us again 🙂

 

All the best. 

 

Sophia,