Profile doesn't show up/Can't search

Status: Closed

Since the previous post has been closed, I'm reopening this thread.

 

Description: Unable to search user profiles with their usernames/doesn't show up

Thread: https://community.spotify.com/t5/Accounts/Username-changed-to-numbers/m-p/2955528#M1257883

https://community.spotify.com/t5/Accounts/Login-only-via-e-mail-address-not-via-login-name/m-p/43297...

To reproduce:

- Search for User on Spotify

Device: On every devices

Spotify App versionUp to date

Hey there!

 

We haven't heard from you in a while, so we'll be closing this thread.

 

If you're still having trouble, don't hesitate to let us know. We're always here to help.

Comments
IguanaSetup

Can find them using URI codes/links, but can't seem to search for them using usernames.

Alfredo
Status changed to: Need more info

Hey @IguanaSetup!

 

We were able to find both users from the threads you posted both through their URIs and their chosen account name.

 

What device and Spotify version are you using? Also, have you tried some basic troubleshooting like restarting or reinstalling to see if it helps?

 

Keep us posted.

SergioDavid
Status changed to: Closed

Hey there!

 

We haven't heard from you in a while, so we'll be closing this thread.

 

If you're still having trouble, don't hesitate to let us know. We're always here to help.