Thanks for reaching out to us about this, and sorry for the delayed response!
Have you already checked this support article out, specifically under the heading Android > Equalizer? Make sure to check it out if you haven't.
In any case, could you send us a screenshot of the download/equalizer settings before and after they are reset, so that we can get a better idea of how things look on your end? Once we have that, we'll be able to look into this further.
Thanks! Looking forward to hearing back from you 🙂
Hey there folks,
This issue should be now fixed!
Thanks for all your reports so far 🙂 If you're having troubles, we'd recommend making sure to perform a quick reinstall of the app on your device by following the steps here.