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Queue restarting when using Spotify Connect

Status: Closed
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I think I may have found a persistent bug in Spotify when using Spotify Connect (on Mac and iPhone in my case). When playing songs in 'Your Music' or via a playlist (sorted alphabetically), I double click on the song I want and it begins to play, with me expecting it to form a queue of the remaining songs, however the queue restarts after the first song and plays from the beginning of the playlist (song no. 1, essentially). Sometimes it does this after one song is played, sometimes after a couple, but always reverting to the first song in the playlist. It seems I'm not the only one with this issue: https://community.spotify.com/t5/Other-Partners-Windows-Phone-etc/Sonos-will-make-Spotify-playlist-r...

I've done a complete reinstallation of Spotify, reset the cache and logged in and out, but the problem persists.

I seem to be able to replicate it immediately by saving/adding songs to 'Your Music' or a playlist (sorted alphabetically) whilst playing via Spotify Connect. This immediately restarts the queue for me. 

Is anyone else experiencing the same? It appears that the bug is related to sorting playlists/songs in 'Your Music' alphabetically, causing the queue to restart.

Hey @user-removed!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
Erika
Status changed to: Need more info

Hey @user-removed and welcome to our Community!

 

That's odd. Just try these steps:

 

  1. Reinstall Spotify on your device. 
    Note: Be sure to restart your device after doing this.
  2. If you’re still having an issue, try logging into Spotify using a different internet connection if possible.
  3. If the problem persists, ask a friend or family member to sign into their Spotify account on your device.

Let us know how it goes. 

Erika
Status changed to: Closed

Hey @user-removed!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂