Radio deletes current and following song when you hit dislike

[timabel1]

On the latest Spotify update there’s a problem with the radio.  When I click on the ‘dislike’ button it deletes the current song and immediately deletes the following one too.  What’s going on here?

[Madnan30]

Device

iPhone 6s

Operating System

iOS 10

My Question or Issue

When playing a radio and trying to dislike a song, it removes the disliked song from the radio and also the song next in queue.

This issue happened starting from the update to version 8.4.85

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

[Madnan30]

Hi Loxer,

Thanks for your attention, unfortunately I tried uninstalling and restarting but didn't seem to fix the issue.

I am currently on iOS 10.3.3 and Spotify 8.4.88

I noticed that if my last action was a swipe left, the next song gets disliked. And if my last action was a swipe right, the previous song gets disliked.

[Loxer]

Hey @Madnan30,

That’s my pleasure:)

Is it possible to attach a video or screen recording while this happens?

Also, the current latest version of iOS is iOS 12.1.2 and the latest official Spotify release version is 8.4.88 (are you part of Spotify Beta? The latest Beta version is 8.4.89).

I’d recommend to at least update Spotify to the latest version.

By the way, have you had the chance to try this with another Spotify account?

Let me know how that goes.

Edit: 8.4.85>>8.4.88

[Madnan30]

Hello @Lexor,

Unfortunately I am still at iOS 10.3.3 and don't have the ability to record my screen.

I am at the latest version 8.4.88 but can try to join the beta program to check if this is still an issue, how can I join the beta program?

I'll also give it a try with another account tomorrow to see what happens.

Thank you 🙂

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

[Loxer]

Hey @Madnan30,

Thanks for letting me know 🙂

You can join Spotify Beta for iOS here.

Let me know how it goes after you try with another acocunt.

[timabel1]

I tried both things and it was the same - then I updated my IOS to 12.1.2 and reinstalled Spotify (8.4.88.280) and it’s gone completely haywire - skipping songs, sometimes deleting a previous one and constantly showing the ‘improving station’ sign...

[Jemi]

Hey folks, 

We're seeing some reports about the Radio dislike function removing additional songs from the list, and we're investigating this. If you're also experiencing this, please do the following: 

• Reinstall the app.
• Restart the device.

If that doesn't help, get back to us with the following:

• Spotify version.
• Device and OS.
• Does this happen with all your Radio stations?
• A video showing us what happens (if possible).

Thanks!

[cypa]

Reinstall/Restart didn't fix the issue. 

Spotify v8.4.89

iOS v12.1.2