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Random horrible music starts playing. I cannot use shuffle mode anymore

Status: Closed

Rihana starts poping up while I'm listening to jazz or blues. Michael buble starts to play while I'm listening to pschodelic rock. These artists are not even in any of my playlists. I cannot even use the radios that I loved anymore. This started happening when I moved to my families account. I still have my own account though. Please help

Hey @canokarako,

 

As we haven't heard anything back, we’re going to close this for now 🙂

/L

Comments
canokarako

IMG_3635.jpg

 

I mean wow. duke ellington and riana, robbile williams....

canokarako

As it turns out I somehow got these music on my play next list. There is no way to delete them other than using the desktop app... I finally deleted this so my spotfy is normal again. They sould put delete all songs in next play list option in the phone app and online play website...

Hubo
Status changed to: Need more info

Hey @canokarako! Thanks for letting me know about this!

 

I understand your frustration. It sounds like someone else might be using your account. Let's get your account back! Could you try to follow all steps from this article? That should help here. Let me know how it goes.

Keep me posted! 🙂

Leo
Status changed to: Closed

Hey @canokarako,

 

As we haven't heard anything back, we’re going to close this for now 🙂

/L

Env: prod