As a lot of other users have posted, my spotify will not play most songs that I don't have in a playlist already. It just shows the black disc icon for the album art and won't play. Additionally, a lot of playlists that I haven't downloaded, will show little to none of the songs actually in them. I have tried the host file fix that seems to help most people but it did nothing for me.
Hey there folks,
We really appreciate your patience so far.
Keep in mind that if you're seeing empty playlists, we'd recommend heading here instead and adding your +VOTE and info to that Ongoing Issue instead.
If this issue occurs for you on a Windows device, we'd recommend trying the steps to check your Hosts file provided in this Spotify Answer and let us know how that goes.
If you're on a Mac device, make sure to follow these steps instead:
Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return.
A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop.
To open it, simply double-click and it will display the file’s contents in TextEdit.
Check for any entries with Spotify in the address.
If you do find any lines with Spotify, please remove them.
Save your changes and restart Spotify.
However, if those steps don't do the trick, make sure to add your +VOTE and let us know in a comment.
Please make sure to include a timestamp on when this happens for you.
We'll be keeping an eye out for your replies, thanks!