We're receiving reports that users are not getting recommended songs based on their playlists.
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Thank you for reporting this issue to us.
We just wanted to let you know that the right folks are looking into this.
We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.
Thanks for the reply.
There is no official limit on the number of songs a playlist has, that would disable recommendation songs.
You can try copying the songs over to a new playlist and check if you get recommendations there.
If you have time you can also run through the steps @CarlosE suggested to narrow where the issue is coming from.
I am having this same issue.
Running the official Spotify app (not web player) on MacOS 10.15.7.
All playlists of mine used to have the recommended songs at the bottom. Just this week it disappeared from one of the playlists.
A clean re-install did not change anything. Moving all songs to a new playlist did not have an effect -- the new playlist did not have recommended songs either. I then tried to move all songs into the playlist in two batches by copying over the first 50 songs at once and then copying over the remaining songs. This worked and the new playlist had the recommended songs feature. But this "fix" only worked for a day and the recommended songs were gone by the following morning.
The recommended songs are there on the mobile app. Only missing from this playlist on the desktop app. The playlist has 75 songs.
Hi there @jasbury1,
Thanks for reaching out and welcome to the Community.
Try logging out, restarting your device, and logging back in. If that doesn't make any difference, can you let us know if that playlist is also missing the recommended songs on the web player?
If possible, try on another computer with the desktop app and let us know how it works there.
Keep us posted. We'll be on the lookout.
Thank you for the quick reply!
Logging out and logging in had no effect.
It is not present on the web player either. I tried a different computer, and it is missing there as well.
Thanks for keeping in touch.
So the issue seems to be isolated to your account on the desktop app. It looks like this can be a temporary issue, as it has solved itself for other users after a few days. We suggest waiting a bit to see if the Recommended songs section comes back in that particular playlist. If it doesn't, you can try creating a new account to see how it behaves.
We'll be right here in case you have any questions.
Thanks for your reply.
It would be great if you can share the following info with us:
We'll pass this info on to the team who are looking into this at the moment.
Thanks for your help, Alex!
Tested on MacBook Pro (15-inch, 2018) 2.2 GHz 6-Core Intel Core i7
MacOS version 10.15.7
I did a clean install last night, so it should be the latest available Spotify version.
I also tested on the web application using Safari 14.0.3. and I still had the same issue.
Finally, I tested it on a friend's MacBook Pro (15-inch, 2018) with macOS Big Sur 11.3.1 installed and the issue persisted.
Hi there @jasbury1,
Thanks for sending us this info.
Could you send us the exact version of the app as well? You can find it clicking on the 3 dots on the top left corner of the desktop app > Help > About Spotify.
We'll keep an eye out for your reply.