Repeat same song with gapless playback.

Status: Not An Issue

I encountered a bug where listening to an Album with a single Track on repeat causes a gap between the end and start of the song. (https://open.spotify.com/album/7h2qbHL25XFEzoKE6JtWEc)

 

I reproduced this issue by adding the same track multiple times and still encountered this issue (https://open.spotify.com/user/dzanot/playlist/0dZDz4G72U71SLlUtLhMRs)

 

I confirmed gapless playback was enabled in my client by listeing to Pink Floyds "The Wall" (there is no gapless setting in the OSX client, presuming its always-on-by-default)

 

As a user, I want to play a track on repeat with gapless playback

 

See this thread for mor context https://community.spotify.com/t5/Desktop-Mac/Gapless-playback/td-p/1415806

 

Hey @dzanot!

 

We've passed the info to our team and they're looking into it right now. In the meantime, we suggest activating our Crossfade feature with these steps: https://support.spotify.com/using_spotify/search_play/crossfade-feature/.

 

All the best 🙂 

 

Comments
Mara_F
Status changed to: Not An Issue

Hey @dzanot

 

Thanks for the report. We checked the song and it seems to have a static sound. Are you able to play it right or the issue is just with the gap? 

 

Also, do you have the same issue if you use our Crossfade feature? 

 

We'll see what we can suggest 🙂 

EstefanyA_Bog

Hey @dzanot,

 

Do you still need us to lend a hand? If so, can you send us the info we requested on the previous post?

 

We're here, and always happy to see what we can suggest.

 

Have a lovely day 🙂

 

dzanot

Yes the song is static. It's not my intent to use the crossfade feature. I want the track to restart without a gap.

Alejandro_C
Status changed to: Not An Issue

Thanks for letting us know!


We've reported this to our Content team and they're working on it as we speak.

 

We'll keep you updated. 

Kayleigh

Hey everyone!

 

Our Content team are looking into this right now. We'll update you as soon as we have any info. Stay tuned. 🙂

 

Kayleigh

EstefanyA_Bog
Status changed to: Not An Issue

Hey @dzanot!

 

We've passed the info to our team and they're looking into it right now. In the meantime, we suggest activating our Crossfade feature with these steps: https://support.spotify.com/using_spotify/search_play/crossfade-feature/.

 

All the best 🙂 

 

AlexMA

Reproducible on iOS on wifi, regardless of whether song is downloaded.

pugglewuggle

I agree. This is a necessity for exactly the same reason - white noise. 

chrismohnacky

I also have this problem, crackles and pops between repeated tracks on a white noise playlist for my newborn to sleep by. No, gapless crossfade doesn't fix it. Any fix yet?

chrismohnacky

I have the same problem. Crossfade doesn't help. Need white noise for baby to sleep please fix.