Announcements

Help Wizard

Step 1

NEXT STEP

Rewinding podcasts or listening to played podcasts not possible

At this time, I am unable to rewind or listen again to previously listened podcasts. When I try to play them again, the playlist/finished episode jumps to the next one. I couldn't find anything in support or help.

Any assistance is appreciated!

Thanks

Dom

 

Hey folks,

 

Thanks for reporting this. We can confirm the tech team are aware of the issue.

 

We don't have a timeframe for a fix, but hopefully we'll have an update soon.

 

For now, we'd recommend keeping your apps up-to-date.

 

Thanks again!

Comments
1282394498

Plan

Premium

Country

US 

Device

HP Pavilion & Google Pixel 2

Operating System

Windows 10 & Android 9

 

My Question or Issue

I am seeing an issue on both Desktop and Mobile (Android) where I am unable to replay episodes of podcasts. When the episode has already been played and finished, attempting to replay the episode skips to the next unfinished episode.

 

Steps to reproduce (same for mobile and desktop):

1. Complete a podcast episode.

2. Attempt to play that podcast episode.

3. So long as there is an unplayed/unfinished episode after the selected podcast, the unplayed episode will play.

 

I have attached a screenshot that shows an episode that was completed (circled in red). Clicking that episode plays the next available (not listened to) episode - in this case the episode that is currently playing (green text).

 

Mobile Spotify App Version: 8.4.84.874

Spotify Desktop Issue.PNG
MuzzyT

Can confirm that this issue occurs on my Android device (Nokia 6.1) too. It automatically skips to the next unplayed podcast. Clearing cache and saved data did not help fix the issue.

App version: 8.4.88.150

enhill527

I have the same issue. Trying to play a podcast I've completed will skip, again and again, until it lands on one that still has progress.

 

I am running Android 8.4.89.515 on a Pixel

 

I have found a workaround, it sucks to make it work, but if I clear the cache and go to the episode and play it there is a single second of play time I can use to pause the episode and pull it back to the beginning. It's a pain and easily botched leading to a frustrating game of timing before it starts spazing out. I haven't found much help in similar threads so I figured I'd share my workaround. Hope it helps someone else

Peter

Hey @DomV.

 

Thanks for reaching out to us about this.

 

There have been some recent changes made to Podcasts in the last update for the Android app (Spotify version 8.4.90) - make sure to check out this thread here.

 

First, could you try updating the app to the latest version to see if this fixes the issue for you?

 

If not, then could you provide us with the following info:

  • Spotify version
  • device and OS version

Thanks! We'll be looking out for your reply.

Peter

Hey @enhill527.

 

Thanks for reaching out to us about this.

 

There's been a recent update to the Spotify Android app - could you try updating and see if this is fixed for you?

 

If you're still experiencing this issue, let us know and we'll look into it.

 

Thanks!

enhill527

Fixed! I aslo noticed that it never seems to remember where I left off on a podcast if I closed the app, this is fixed as well! Thanks y'all! So good to see devs so quick on the draw

1282394498

Hi @Peter,

 

The issue seems to be fixed in the Android app, but not in the desktop (Windows) application.

 

To replicate:

Fully complete an episode of a podcast on desktop. It should continue to the next episode in the queue. Now, attempt to replay the just finished episode. It will not replay, but instead skip to the next, unfinished episode in the queue.

 

Peter

@enhill527 - glad to hear it's all working for you now!

 

@1282394498 - thanks for letting us know about this.

 

We tried replicating it on our end on the latest Spotify version for desktop (1.0.99), and everything seems to be working alright.

 

Could we ask you to make sure your Spotify app is up-to-date? If after doing this you are still experiencing the issue, let us know - we're here to help.

 

Thanks! Keep us posted.

Peter
Status changed to: Not Right Now

 

Hey folks,

 

Thanks for reporting this. We can confirm the tech team are aware of the issue.

 

We don't have a timeframe for a fix, but hopefully we'll have an update soon.

 

For now, we'd recommend keeping your apps up-to-date.

 

Thanks again!

mvy1

Thanks for looking into this! Attaching back-link to other thread: https://community.spotify.com/t5/Android/How-can-I-replay-a-podcast-episode/m-p/4673956#M145868 which may provide more info.

 

Workaround that worked for me: I marked particular episode as "played" in the menu; then I hit play on that episode and it started to play properly.