I recenty got a new Galaxy Watch Active 2. In the Spotify app on the watch, I downloaded playlists to listen to in offline mode while running. However, even in offline mode I got the error message "Unable to play. Please check your connection."
I therefore uninstalled and reinstalled Spotify on my watch, re-downloaded the playlists, switched off my phone bluetooth, turned on offline mode in Spotify, and activated airplane mode on the watch itself, and it worked! Once.
The second time I tried to do the same thing (phone bluetooth off, Spotify in offline mode, watch in airplane mode), I got the same error message. The only thing that appeared to work was to again uninstall and reinstall Spotify, and re-download the playlists. As you can imagine, I don't want to have to be doing this every time I want to use Spotify offline!
It seems that as soon as I connect the watch with the phone, Spotify automatically looks for a connection - regardless of whether offline mode in the Spotify app is activated or not.
Has anyone else had this problem?
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To get to the root cause of this, it would be helpful to have as many details as possible, so if you haven't shared them already please leave a comment with the following info:
Tizen version and app version on the watch
Device paired with your watch (Make and model + OS version + Spotify version)
Is the behavior always the same?
Can you recreate it with ease, or is it random?
Troubleshooting steps you've tried so far and their results
Any screen recordings of the issue would be also super useful
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