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Samsung (tizen) bad sound quality

Status: Not An Issue

so i have my tv connected to a home cinema and played music from youtube with the sound being amazing a few days ago finally i downloaded spotify and the sound quality is straight up **bleep**.....

do we know why?

Hey @obsidiancandy

 

Thanks for getting in touch with our Community. 

 

You can stream Spotify on TV in Normal Quality, but you can find more info about this here: https://support.spotify.com/using_spotify/search_play/what-bitrate-does-spotify-use-for-streaming/. 

 

Hope that helps. 

Comments
Yesiamaduck

Have you got premium? Have you enabled high streaming quality if that's the case. 

Mara_F
Status changed to: Not An Issue

Hey @obsidiancandy

 

Thanks for getting in touch with our Community. 

 

You can stream Spotify on TV in Normal Quality, but you can find more info about this here: https://support.spotify.com/using_spotify/search_play/what-bitrate-does-spotify-use-for-streaming/. 

 

Hope that helps. 

danburbridge

This is a real shame. Thinking of going back to deezer unless Spotify starts streaming better quality through the Samsung tizen app, it just sounds terrible as it is.