Saved music unavailable

There has been a persistent issue with saved music on Spotify suddenly 'undownloading'  itself. This issue has been going on for over a year. Spotify needs to fix this - and don't tell me to just go to a page with solutions - I've done them. This issue continues over time. Fix it.

Hey @Caecos, welcome to the Spotify Community!

 

This can happen due to an unstable internet connection while downloading or any cache-clearing app installed in your device.

 

We suggest tapping Spotify as exception to avoid having its cache deleted.

 

If anything else comes up, just let us know.

Status: Not An Issue
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Comments
RodrigoPalma
Roadie
Status changed to: Not An Issue

Hey @Caecos, welcome to the Spotify Community!

 

This can happen due to an unstable internet connection while downloading or any cache-clearing app installed in your device.

 

We suggest tapping Spotify as exception to avoid having its cache deleted.

 

If anything else comes up, just let us know.

Caecos
Regular

Yeah, that wasn't it. They eventually fixed it, though.

 

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