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Hi I have the same issue. Tried your link and still the search/dropdown list of universities doesn't appear (irrespective of the University name I type). Have attached a screenshot.
Hey there folks,
We've received reports that users are having troubles with the "Name of college/university" drop-down list on the SheerID International verification form here.
The right teams are aware and looking into this.
If you're experiencing this, make sure to first try the following:
If you're still having troubles after that, make sure to add your +VOTE here and subscribe to this thread.
We'll keep you posted, thanks!
Our tech teams have done their magic backstage and this should now be fixed.
Could you take another look and let us know how it goes?
We'll be keeping an eye out for your replies, thanks!
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone!
If you’re still experiencing this issue, can you make a new thread in the relevant board here? We'll get back to you there.
(Realme XT, Macbook Pro 2015)
(Android 10, Windows 10, macOS Mojave)
My Question or Issue
I am trying to renew my spotify student subscription, however, in the SheerID verification, the drop down/search ("Name of college/university") does not work at all, no universities showed up, and nothing happens when I typed directly into the form.I have already tried the solution listed on this question: https://community.spotify.com/t5/Premium-for-Students/School-University-Search-Not-Working/td-p/4971...
I have tried it on both Google Chrome and Opera.
Hey there @leoharnadi,
Thanks for reaching out to us.
Can you let us know what steps you've tried so far?
We advise you to open the form in an incognito window on your PC. Then you can try to choose your college/university from the drop-down menu.
If this doesn't help, you can try with another network.
Let us know how it goes. If you have questions, you know where to find us.
I am also having the same problem the school/University drop down search doesn't work. Is this another glitch or Spotify doesn't use sheerid anymore? Is Spotify not yet updated this?
Hey there @ONLYME-BRIX,
Thanks for searching for the answer you need here!
We can confirm that Spotify is still partnering with SheerID on verifying users for our student discount offer.
Could you let us know how it goes after trying in a private/incognito window? This ensures you avoid issues with your browser's cache that might be causing what you experience.
If that doesn't do the trick try again in a different kind of browser and let us know about the result.
Hope this helps. We'll look out for your reply.
(Iphone 6s, Asus VivoBook X442U)
(iOs, Windows 10)
I have the same issue, I am trying to change my Spotify subscription to a student account but the dropdown list for eligible schools/universities is not working. I've tried it with several other countries as well to see if only the list for Philippine schools has a bug but it's all not working. I've also tried on different browsers such as opera, chrome and safari but I still get the same result.
I am trying to renew my Student Discount but the drop down search is not working.
Hey @rohangarg2001, thanks for reaching out to the Community!
Could you try renewing your student discount on a different browser or private window?
Let me know how this goes!
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