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Went to listen through my Roku today and "Search" isn't working / is crashing with:
Error searching. (code 16.1)"
This is happening on both of my Roku 3's, my Roku Premiere+ and my Roku Stick.
Though I could give a darn about the "What's New" feature, it also says:
"No content available
No content loaded.
Please try again later."
"Top Tracks" appears to be working, but I would never listen to anything there.
First my playists are taken away from the Roku App and now I can't even search?!?! This basically makes it impossible to listen to anything I WANT on my Roku devices.
Really disappointed in Spotify!
We're just checking in to let you know that we're closing this thread up.
Our tech team have been looking into things, and this should now be fixed.
We've also had reports from many of you confirming this, and we appreciate you letting us know.
In the meantime, we also noticed some recent comments about playlists on Roku in this thread. We have some more info on this here. Give us a shout if you have any other questions in the future. We appreciate your patience while this was looked into.
Is this going to have a solution soon? Same problem 16.1 code, search is not available.
Uninstall and reinstall the app. Sadly, you may have to do this several times a day, but "search" will work again - until it stops working again. Maybe Spotify/Roku are taking a queue from Apple - removing features.
Thanks for reporting this! I've spoken to one of the team at Spotify and this issue is currently under investigation and they are looking to this as we speak 🙂
To help assist with the investigation please help us following info and we'll get this to the appropriate team:
Thanks and we'll keep you in the loop! 🙂
Thanks for the update! I've not had a official comment from Spotify on if this has been fixed but I should know by Mid-Day (UK time) tommrow.
All the Best,
We're having the same issue. First noticed the issue Friday evening.
Roku player: 4620X
Software Version: 7.6.0
(Just updated today 4/23/17)
I am still receiving "error searching (code 16.1)."
Please fix !
Spotify app on TCL 55UP120 Roku TV shoes search error 16.1 when trying to search, does not show playlists at all, cannot load any content under "what's new". Been a couple weeks now not working.
We're currently looking into this.
We'll keep you guys updated as soon as we have any news 🙂