Help Wizard

Step 1


Sharing tracks and episodes not working on Android and iOS

We've received reports that sharing tracks and podcast episodes isn't working on Android and iOS devices. This is being investigated.

Hey folks,


Thanks for your patience while we looked into this issue.


We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.


If you're still having trouble, make sure to post a new thread in the relevant help board here.



Just fails to load
Paylaş butonu çalışmıyor

Delete the spotify app using these directions . Then reinstall it.

I was trying to post a song on instagram but this issue struck me. Basically some songs have it and some don't I tested it with Post Malone Sunflower and it has this issue but some songs with very few listeners have the image so I don't know what's the criteria if there's a one


Today I noticed the "sharing lyrics" style got changed. I personally really hate this design. It makes me not want to share lyrics just from how bad it looks. I have done some research and asked some friends and I haven't seen anyone else have this issue. Below I attached a before and after picture. 

Thank you for any help!









IPhone 13




I like to post songs from Spotify to Instagram stories by pressing the sharing icon. But all of today, along with a friend of mines' Spotify is not showing the album artwork or the short video when tapping the sharing icon. I wondered if it was just in Spotify before hoping over to instagram stories; but when I press the 'stories button' from the pop up screen after pressing the sharing icon in Spotify; instagram doesn't load up the album art either. the display is just a grey screen with a music note in the middle, with the song artist and title below. anyone else experiencing this? I updated my phone, Spotify, and instagram. As well as cleared the cached and deleted / reinstalled the app. Appreciate the help
Status changed to: Under investigation

Hey everyone,


Thanks for reporting this issue to us.


Sharing songs, podcast and episodes should now be working, but you may notice that the album cover for shared tracks is not appearing. Our tech folks are aware of this and are currently working on a fix.


If you're experiencing this, make sure to give a like and Subscribe to the thread so you're notified whenever there are any updates on the matter. As always, we'll keep you folks posted here as soon as we have any new info to share, so stay tuned!




Yep. Sharing lyrics option is gone for me too.


Indian Account, Android,



I'm still not able to share at all. So the issue isn't solved. Already restarted my phone, but that didn't make any difference.


Still having this issue, restarted my phone a couple of times, didn't work at all.

What should we do?