I can no longer connect Shazam to Spotify. The app authorisation goes through without a problem, but then Shazam cannot complete the process, with the error message
"Connection failed to Spotify. You can try again later in the settings."
This is on an Android device.
I previously had Spotify / Shazam integration on my Android phone, working without a hitch. Then some delinquent b*****d decided to hack my Spotify login.
I contacted the support team, who were more than happy to help, and who have reinstated my account, as well as rolling back my playlists to their previous state.
However, Shazam was no longer updating the "My Shazam Tracks" playlist.
I've tried following all of the solutions in the community:
- I cannot click "Disconnect" in the Shazam settings dialogue, because their isn't an existing connection
- I've tried revoquing the app access from my Spotify account - I can add access again without a problem from the Shazam app, but that's just before the error message appears
- I've tried deleting the existing "My Shazam Tracks" playlist
- I've tried restoring the existing "My Shazam Tracks" playlist
...but nothing seems to work. It appears that Spotify is not authorising the steps that take place, just after the app access is granted, i.e. the creation of a playlist, and the adding of tracks.
Thanks for getting back to us @newjunkcity!
We're sorry for the confusion here. It looks like your post was mistakenly caught in our spam filter, but has now been restored.
We're glad to hear you got things up and running again. If there's anything else we can help with, you know where to find us 🙂