Shuffle Is Only Going Through A Handful Of Songs

[eduardocastrof]

Hello, everyone!

I have finally signed up to Spotify premium and was excited to do the transition and reinvent how I listen and discover music. Spent a good 2 weeks building my library, with close to a 1000 songs downloaded on my phone (for offline listening), but when I shuffle the songs in my library, the same songs will start repeating after I've gone through 20 or 30 songs. This is not an issue with probabilities, I actually started skipping the tracks and finding that it was repeating the same 20/30 tracks I had already heard out of a pool of a 1000 songs. It's hard to believe a simple shuffle feature doesn't work, and it's hurting my experience. It's especially frustrating seeing that these issues have been going on for years. Is there an easy fix for this problem?

[cheetahsblood]

I believe the issue is related to how Spotify pays for content. It's probably cheaper for them to keep letting you listen to Despacito a million times when it's on a playlist of 1000 songs. I don't see how they'll ever fix this problem. I mean how hard is this to implement with all the engineers they have working there. Shuffle is a basic function of all music players and they're having this much trouble trying to fix it. I have my doubts. 

[Ppozniak]

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@cheetahsblood wrote:

I believe the issue is related to how Spotify pays for content. It's probably cheaper for them to keep letting you listen to Despacito a million times when it's on a playlist of 1000 songs. I don't see how they'll ever fix this problem. I mean how hard is this to implement with all the engineers they have working there. Shuffle is a basic function of all music players and they're having this much trouble trying to fix it. I have my doubts. 

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Exactly. Really suspicious that 20 years old software can shuffle in a normal way, but newest technology streaming service get's such basic functionality in a bad way.

[teollo]

it's a shame.

shuffle with 1500 songs, only choose among the first 100 songs.

[teollo]

it's a shame alsto that you closed the other thread and open this new one.

that one was some YEARS old!!

and take note: this is a problem, not a feature suggestion!

[meahtenoha]

Hi folks, it sounds like quite a few of you are experiencing only the top tracks in a playlist shuffling/ playing when using Connect. This has already been reported here.

We’ve given a transparent status there explaining there isn’t a current timeline for a fix. Please do leave a VOTE there if you’re experiencing the issue and a comment. We can then bring this information back internally to show the size of the issue for our users.

If however you are experiencing issues with Shuffle when not using Connect, please get back to us with answers to the following questions. 

• Your device
• Device's OS
• Spotify version 
• Exact steps to reproduce the issue
• Is this happening just with playlists? Albums or all? 
• Is it only playlists with over a certain number of songs?
• Is this happening only with certain playlists/ albums? If so can you link us here. 
• When you hit 'shuffle' does it always start with the exact same song (please give album, playlist and song links))
• Any screenshots/ videos are always helpful

The more details and specifics we can get the better. 

[Ppozniak]

• Your device: Mobile and PC
• Device's OS: Android, Windows 7, Windows 10, Ubuntu
• Spotify version: Always newest, happening since long time ago. So version really doesn't matter...
• Exact steps to reproduce the issue: Have a lot of songs, play shuffle.
• Is this happening just with playlists? Albums or all? : With playlists, library, everything.
• Is it only playlists with over a certain number of songs?: I have around 2000 songs in library.
• Is this happening only with certain playlists/ albums? If so can you link us here.: No
• When you hit 'shuffle' does it always start with the exact same song (please give album, playlist and song links)): It's not about starting with the exact same song. It's about a pool of songs that are repeated often, and also seems that some artist are preferred more.
• Any screenshots/ videos are always helpful: You can't really show that.

Please don't make fool of us and act like you don't know what's happening.

But the truth is, we need to separate people that have problem with connect, or some other shuffle related issues, that are different.

[meahtenoha]

Hi folks, it sounds like quite a few of you are experiencing only the top tracks in a playlist shuffling/ playing when using Connect. This has already been reported here.

We’ve given a transparent status there explaining there isn’t a current timeline for a fix. Please do leave a VOTE there if you’re experiencing the issue and a comment. We can then bring this information back internally to show the size of the issue for our users.

If however you are experiencing issues with Shuffle when not using Connect, please get back to us with answers to the following questions. 

• Your device
• Device's OS
• Spotify version 
• Exact steps to reproduce the issue
• Is this happening just with playlists? Albums or all? 
• Is it only playlists with over a certain number of songs?
• Is this happening only with certain playlists/ albums? If so can you link us here. 
• When you hit 'shuffle' does it always start with the exact same song (please give album, playlist and song links))
• Any screenshots/ videos are always helpful

The more details and specifics we can get the better. And be sure to click +VOTE above so we know how many users to coming to us with this issue. Thank you!

[cfam]

On phone and laptop, shuffle only plays a portion of playlist.  This is not limited to the first several songs, as the last songs added may be included.  Whether it pulls from the first songs or the last songs added to the list, only a subset of the playlist is ever queued to shuffle. 

[teollo]

shame on you.

it's years this problem is not solved

[meahtenoha]

If you all could answer the questions above it would be a great help--we need info from you all to get to the bottom of this. Thanks!