I have finally signed up to Spotify premium and was excited to do the transition and reinvent how I listen and discover music. Spent a good 2 weeks building my library, with close to a 1000 songs downloaded on my phone (for offline listening), but when I shuffle the songs in my library, the same songs will start repeating after I've gone through 20 or 30 songs. This is not an issue with probabilities, I actually started skipping the tracks and finding that it was repeating the same 20/30 tracks I had already heard out of a pool of a 1000 songs. It's hard to believe a simple shuffle feature doesn't work, and it's hurting my experience. It's especially frustrating seeing that these issues have been going on for years. Is there an easy fix for this problem?
In order to properly investigate this we need solid steps to reproduce the issue.
PLEASE NOTE: If you're experiencing this while usingConnect please visit this thread here. We’ve giving a transparent status there explaining there isn’t a current timeline for a fix. Please do leave aVOTEthere if you’re experiencing the issue and a comment. We can then bring this information back internally to show the size of the issue for our users.
If you have a playlist that always plays a section of that playlist (and that section only), first do the following:
Make sure you are playing on the local device, and not using the Connect feature.
Click on a row (to start playing) in the playlist with the issue.
Check if there still is an issue with shuffle.
If there is, please post the following:
The playlist link
A list of the songs that only shuffle
A screenshot of your queue showing only those songs
The more details and specifics we can get the better. And be sure to click +VOTE above so we know how many users to coming to us with this issue.