I have finally signed up to Spotify premium and was excited to do the transition and reinvent how I listen and discover music. Spent a good 2 weeks building my library, with close to a 1000 songs downloaded on my phone (for offline listening), but when I shuffle the songs in my library, the same songs will start repeating after I've gone through 20 or 30 songs. This is not an issue with probabilities, I actually started skipping the tracks and finding that it was repeating the same 20/30 tracks I had already heard out of a pool of a 1000 songs. It's hard to believe a simple shuffle feature doesn't work, and it's hurting my experience. It's especially frustrating seeing that these issues have been going on for years. Is there an easy fix for this problem?
Thanks for all of the info. We've let our tech team know, and they're investigating this.
We don't have an exact timeline for a fix, but we'd recommend keeping an eye out for updates to the app.