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Skipping songs doesn't work properly

Status: Closed
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I can't skip songs by pressing the button on my earphones twice. I have already tried deleting the app and the thing that seems to work is logging in and out of my account but that resets after I restart my phone so now to get it to work i have to log in and out every time I turn my phone on. Iets really annoying is there a fix? I have the Huawei p7.

Hey there, @Moryseye

 

Thanks for all of the info you've provided here! Rest assured we've passed it along now 🙂

As the issue hasn't continued for you on your new phone, we're going to close this thread up now.

If you need us again in the future however, don't hesitate to reach out.

Take care, and have a great day.

/M

Comments
Alfredo

Hey @Moryseye!

 

We haven't heard back from you in a while. Were you able to test the newest Spotify version on your old phone?

 

Keep us on the loop.

Moryseye
Nope doesn't work
Alfredo

Thanks for letting us know.

 

We've sent a report on to the right team with all the info you sent us so far.

 

If anything else comes up, just give us a shout.

 

Cheers.

Melody
Status changed to: Closed

Hey there, @Moryseye

 

Thanks for all of the info you've provided here! Rest assured we've passed it along now 🙂

As the issue hasn't continued for you on your new phone, we're going to close this thread up now.

If you need us again in the future however, don't hesitate to reach out.

Take care, and have a great day.

/M