'Something's gone horribly wrong' error message when updating payment details

Device: All devices

 

Operating System Version: n/a

 

Spotify Version: n/a

 

Description:

When viewing the Changing Payment Method website some users are seeing this screen:

 

horribly wrong.png

 

Additional information:

 

If you are experiencing this issue, please get in touch with us via the contact form. From there we can confirm some security details and help sort this out for you. Thanks everyone!

Hey folks, this issue should be fixed for everyone. 

 

If you're still having trouble (after clearing your internet browser's history) please let us know. Thanks!

Status: Fixed
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Comments
Community Manager
Community Manager
Status changed to: Fixed

If you are experiencing this issue, please get in touch with us via the contact form. From there we can confirm some security details and help sort this out for you. Thanks everyone!

Community Manager
Community Manager
Status changed to: Fixed

Hey folks, this issue should be fixed for everyone. 

 

If you're still having trouble (after clearing your internet browser's history) please let us know. Thanks!