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Song Radio creates an endless radio instead of a radio playlist

Plan

Premium

Country

Australia 

 

Device

Pixel 3xl Android 10 - June security update 

 

 

I found this option handy for using Spotify on the ps4. 

Is this a feature or a bug?

Artist radio is still an option 

Hey folks,

 

This should now be fixed for everyone!

 

Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
Billy-J

Hey @Ramidig, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps

 

If you're still having trouble, let me know what device this happens on, as well as the current software version. You can also attach a screenshot of what you're seeing and I'll take a closer look.

Let me know how this goes!

Xenia

Hey there folks,

 

Thanks for posting in the Community!

 

Just jumping in here to confirm that starting a Song Radio on Android will now create an endless Radio station that will add more songs as you listen.

 

If you prefer the Radio Playlist that can be followed and has a set amount of songs, we'd recommend adding your +VOTE to this idea to show your support.

 

Hope this information is useful. Let us know if you have any other questions and feel free to leave a comment with your feedback - we'll make sure to pass it on to the right teams.

 

Stay safe and have a great day ahead.

Iamhurtin

Vote for an idea that was already available till you removed it?

 

Are you getting a bulk discount on crack or something over there?

 

Pity you don't put in this much effort to the pay the artists 

Ramidig

Hi

Thanks for your answer. I did vote for bringing back the follow option, but, I like the idea of an endless radio - I just need a way to save the radio somewhere so I can find it when I want..

Ramidig

Billy thank you for your answer!

I think Xenia's is more up to date..

Richardfoc

This is terrible! I pay for Premium so I can download song radios and listen to them in my car. Return this feature to the app or lose a subscriber. 

Xenia

Hey @Ramidig and @Richardfoc,

 

Thanks for the feedback – we appreciate it! We always aim to improve, so we’ll make sure your thoughts reach the right team.

 

While this feature isn't available on mobile right now, you could start a Song Radio on a desktop device to follow the playlist as a workaround.

 

Hope this helps. Give us a shout if there's anything else we can lend you a hand with 🙂

Harshalk

Removing the feature makes absolutely no sense. In many regions around the world, internet connections are not widespread, we rely on the follow and download feature to listen to songs anywhere we go. That's the sole reason many sign up of Spotify premium. 

 

It also makes no sense that users weren't even informed of this feature being removed. If it's not added back soon, you'd lose a lot of subscriptions to streaming services which offer these features.

 

Peter
Status changed to: Under investigation

Hey folks,

 

Thanks for reporting this to us!

 

Th relevant teams have let us know that this should now be fixed for everyone: clicking on 'Go to Song Radio' should now take you to a radio playlist with a finite number of songs.

 

(Note: If you have Autoplay on, when you get to the end of the playlist, an endless radio will still be generated).

 

Before we mark this as Fixed, would you mind confirming the above for us?

Thanks - keep us posted!

TheKN
I think you may have completely misunderstood the problem. "Go to song
radio" was never broken, at least not for me. The ability to *follow a song
radio* is what disappeared. I really enjoyed that feature and would very
much like it back.