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Song Suggestion gone

Status: Closed
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Hello,

I've been using Spotify Premium for a while now, and I really liked Spotify suggesting me new songs which are similar to ones in my playlist. This cool feature really helps me explore new songs and artists.

Now I realize this option has disappeared for my playlists. I've tried to rename the playlist as a solution, however it didn't work.

Any suggestions on how to get this back?

Many thanks in advance,

 

spotify_no_suggestions_ss.PNG

Hey there!

 

We haven't heard from you in a while, so we'll be closing this thread.

 

If you're still having trouble, don't hesitate to let us know. We're always here to help.

Comments
Alfredo
Status changed to: Need more info

Hey @vdevakko!

 

Thanks for reaching out to us.

 

What OS and Spotify version are you using? Is this happening to every playlist you've made? Also, around how many songs do you have in your playlists?

 

We'll see what we can suggest.

vdevakko

Hi there @Alfredo

Many thanks for the reply.

Here are the answers for your questions. Many thanks again in advance for your help.

Best regards,

 

What OS and Spotify version are you using? Mobile : iOS 11.2.1 / Desktop : Windows 10. Spotify versions : 8.4.28.1104 for Mobile app / 1.0.70.388.g8e1ed5af for Desktop

Is this happening to every playlist you've made? No. This happens to my most favourite playlist, "Electronic", and one other playlist, for which song suggestion is not so important for me.

Also, around how many songs do you have in your playlists? In "Electronic" I have 65 songs.

I don't have many playlists at the moment, but I'm really interested in solving subject problem for my favourite playlist, Electronic.

Maria_B

Thanks for that info.

 

Just to check, the playlists that you're having trouble with, were created by you or are they playlists you're following? Also, could you try reinstalling the app? Here's how.

 

Keep us posted.

vdevakko

Hello @Maria_B

Actually I'm having problem with my playlists.

I'll reinstall the app and let you know about the results.

Thank you very much for your help,

 

Aimee_T

No worries, take all the time you need.

 

If you're still having the same issue after you do it, let us know.

 

Take care 🙂

vdevakko

Hello again,

I've reinstalled the app, both on mobile and notebook. However, I'm still having the same issue.

Kindly requesting further help. Thank you.

FabianS_Bogota

Thanks for trying @vdevakko!

 

It's odd that this happens. Something you could try is creating a brand new playlist and copy the songs from the old playlist. Let us know if in the new playlist you can see the options. Finally, to confirm, is it only happening on those two playlists? We'll see what else to suggest.

 

Keep us posted.

SergioDavid
Status changed to: Closed

Hey there!

 

We haven't heard from you in a while, so we'll be closing this thread.

 

If you're still having trouble, don't hesitate to let us know. We're always here to help.