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Songs missing from "Your Music"

Status: Case Closed
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Under "Your Music," I used to have thousands of songs, but now it's showing only about 50. All the playlists I have created are still there with all of the songs. I have tried logging out and logging back in. I do not have any deleted playlists to restore. I use Spotify web player and the app on my iPhone. This problem is showing wherever I login.

Hey @kelsyeraw!

 

We'll be closing this thread since we haven't had any updates in a while.

 

Don't hesitate to post again if you need our help.

 

All the best.

Comments
Aichel
Status changed to: Need more info

Hey @kelsyeraw!

 

Welcome to the Spotify Community.

Could you let us know what operating system and Spotify version you're using? Also, make sure that every time you log in using a different device, you're accessing the same account.

 

On the other hand, can you tell us when these songs had gone missing? It would be nice if you could tell us if this happened after an app update, and if you have any filters on your "Your Music" sections. Also, a screenshot of what you see inside the app would be of help.

 

As additional info, let us know if the same happens with the pages "Songs", "Albums" and "Artists". We know this might be a lot of info, but we'll take a look as soon as you come back.

 

We'll keep an eye out for your reply 🙂

Alfredo
Status changed to: Case Closed

Hey @kelsyeraw!

 

We'll be closing this thread since we haven't had any updates in a while.

 

Don't hesitate to post again if you need our help.

 

All the best.