Songs not playing, keep on skipping tracks

Just found a problem after not using the desktop app for a month in my work computer. Whenever I try to play a track from an album it just keeps on skipping and not playing anything. Also for some albums it gives "this song is not available. if you have the file on your computer you can import it" error.

 

How can I go back to listening. Tried unistalling the whole app and reinstalling but nothing.

Hey @Forzelius!

 

Awesome to hear you got things back working! If there's anything else, just give me a shout! 🙂

 

Have a great day!

Status: Closed
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Rock Star 16
Rock Star 16
Status changed to: Need more info

Hey @Forzelius! Welcome to the Spotify Community!

 

That's not cool! Could you try to reinstall once more with these steps? Also, could you let me know your OS, Spotify and device versions?


Thanks, take care! 🙂

Regular

@Hubo I did literally nothing since I was out of office and now 5 days later it's working fine. Here's hoping it'll remain the same.

Regular

 That being said, just an hour later it stopped working and started skipping again. I think it's not a spotify issue because it coincides with youtube stopping working as well.

In any case, I reinstalled exactly with those steps and the issue is still there.

Spotify version, i guess, is 1.0.55.487.g256699aa, OS is Windows 10. Can you specify what you mean by device version? 

Regular

Perhaps it was related to a sound driver or something. Tried reinstalling it and it works now. I'll let you know if I face any further issues.

Rock Star 16
Rock Star 16
Status changed to: Closed

Hey @Forzelius!

 

Awesome to hear you got things back working! If there's anything else, just give me a shout! 🙂

 

Have a great day!

Regular

Thanks! Have a great day too!