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[Sonos] Spotify randomly starts playing another song

We've received reports about the app interrupting the currently playing song and instead reverting to a previously queued / random one on Sonos devices.

 

This can usually be observed at night, where after several hours of playing the correct track (for example, nature sounds), the sync between the services is suddenly lost and another song starts playing.

Hey there,

 

Our tech folks are currently looking into this. We'll keep you posted here as soon as we have any updates, so make sure to give this issue a like and Subscribe from the three dots menu to stay tuned! 👍

Comments
Yordan
Status changed to: Under investigation

Hey there,

 

Our tech folks are currently looking into this. We'll keep you posted here as soon as we have any updates, so make sure to give this issue a like and Subscribe from the three dots menu to stay tuned! 👍

Ashleypriceofficial

I’m having this issue as well. My ex strangely enough had the issue too. Sometimes it will fast forward and skip songs too. Scary. 

ML1995

I habe the same issue since weeks!

rony74dais

It sounds like you're experiencing a known issue with Sonos, particularly when playing music from streaming services like Spotify, where the app interrupts the currently playing song and reverts to a previously queued or random one. This is especially frustrating when using it for things like nature sounds for sleep .    dogsounds

Frusciendrix

Here it's only when I start an album at the first song, right after the first song, the second one is replaced by the recommanded ones. If I start with the second song of the album no problem at all. 

mikamaks

Frusciendrix it can't help me. On phone help take back few times but on the descop still have problem