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Spotify App Skipping Samsung TV Smart Hub Model [TV] UN75JU7100

Submitted by on ‎2017-01-21 06:18 AM
Status: Case Closed
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I just bought the 2016 Samsung TV with the Smart Hub Model # [TV] UN75JU7100, I am so disappointed that the Spotify App is skipping on every song most of the time and it’s like nails on a chalkboard. I uninstalled the App 5 times and cleared all caches. I checked my account and there are no other devices logged in or downloading.  I’ve been a Spotify Premium Member for 18 months and this does not happen on any of my other devices (Android S7 Edge and Desktop PC). Please help!

Hey @JennyCN!
 
We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.
 
All the best 😃 
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Comments
JuanSebastian
Roadie
2017-01-23 01:33 PM
Status changed to: Need more info

Hi @JennyCN! Thanks for writing on the Community.

 

Can you make sure that you have the latest firmware version installed on your TV? Does restarting your internet router helps?

 

We'll look forward to your response. 

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JuanSebastian
Roadie
2017-01-30 03:16 PM
Status changed to: Case Closed
Hey @JennyCN!
 
We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.
 
All the best 😃 
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Kuruptedcon
Newbie
2017-09-03 05:30 PM

I'm having the same issues with my tv as well model  un65ju7500 skips and won't play.  when play resumes it's 3 or 4 songs down the playlist 

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Coniglio
Visitor
2020-07-16 10:05 AM

Spotify you knew the answer all along. You do not support Samsung TVs and Tizen OS.

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