Our band ‘Sorry John’ recently released the single ‘Living on My Own’. Everything went fine and the 1000+ streams were coming closer. However, as soon as we surpassed the 1000 streams, Spotify Artist only shows that we have 0 stream all time. Also, it still shows <1000 while viewing our profile in Spotify itself and the last 28 days we had 248 streams (which is obviously more than 0). The 1000 mark is quite a number for a band that has just started, so we would really love to have this fixed. Our previous single did not have this issue at all.
That doesn't sound right! I've taken a look and it looks like this is something for Spotify's Artists team. You can reach out to them here, they should be able to take a closer look at your artist profile. Let me know if there's anything else!