Spotify + Chromecast Audio Connection Keeps Dropping

[kcangemi]

Plan

Premium

Country

USA

Device

iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router

Operating System

iOS 13

My Question or Issue

Hi. We have 3 Chromecast Audio devices on my home network connected via a single Motorola MG7315 modem/router. All devices are confirmed to be running the latest firmware. We cast Spotify from either an iPhone XR or iPhone 8 running iOS 13. We have the latest Spotify app version on our phones. All Chromecast audio devices have <60 dBm signal strength. Lately we've been having an issue where Spotify is randomly dropping the connection to the Chromecast Audio devices. It doesn't matter whether one of us is casting to a single Chromecast Audio device or group of devices. But if a group of devices is playing, they all stop together when the casting "drops." Sometimes the issue happens several times within in an hour, requiring us to reconnect the device within the Spotify app each time to resume casting. It's super frustrating! The drops seem to happen at random, and it doesn't matter which phone is casting.  The phones can be sitting untouched/locked when the casting is interrupted, so it doesn't seem like obvious app interference on iOS. We only have ~8 devices connected to the home network, and there's nothing out of the ordinary about them (e.g., a TV, a couple of iPhones, MacBooks, Chromecast Audio devices), so it's not obvious that there would be device interference. Please help with ideas! The Spotify/Chromecast Audio setup had been working really well for a couple of years before this issue started presenting itself a couple months ago. Thank you so much!

[Jokke]

Spotify version 8.5.55.1105

Android 7.1.1 on Samsun J5

Chromecast version 1.42.172094

Several dropouts/evening, where spotify connect disconnects from the chromecast audio.

It happens randomely. I'm thinking over to replace the chromecast audio by a different (cheap) device. (Any suggestions?)

I also have a CXN on the same network, which works flawlessly.

[Patrislav]

Spotify on Chromecast Audio has already been unstable all the time, but since a few days it stops after playing half a song, or won't even connect at all.

• Make and model of the device(s) this is happening on.
  Chromecast Audio, controlled by Spotify app on Google Pixel and Apple iPad (7th gen)
  (Chromecast connection from Spotify Android app was already unstable before - connection from the iPad was better - but right now also the connection from iPad doesn't work).
• The Exact version of the operating system.
  Google Pixel: Android 10, build QP1A.191005.007.A3
  Apple iPad: iOS 13.3.1 (17D50)
• The Exact version of Spotify.
  Google Pixel: Spotify 8.5.55.1105
  Apple iPad: Spotify 8.5.53.996
• The Chromecast firmware version.
  1.42.172094
  Country code: DE
  
• Are you playing via voice commands or Connect?
  Only Spotify Connect, no voice commands
• An approximate time and date that this happened
  approx. 20.04.2020 until now and still ongoing.

BTW: I also have a Yamaha R-N602 network receiver that runs in the same network controlled by the same Spotify apps on the same devices, and it runs absolutely flawless and has no issues whatsoever with Spotify playback, while Spotify on the Chromecast is a major pain to use.

PLEASE FIX YOUR CHROMECAST APP.

[gilb5]

Xiaomi Mi9 se Spotify app Android Version

Spotify version: 8.5.54.869

The Chromecast firmware version: 1.42.172094

Are you playing via voice commands or Connect?: Connect

An approximate time and date that this happened: Today and all the time.

It will just be playing and then whoops it drops out and I have to go into the connect menu to get it back up.

[clangsta]

I also have an issue with chromecast and my samsung s8. I have updated everything and have no issues with any other app, just spotify when using my chromecast. Cuts out every 5 minutes, very annoying, please get this fixed.

[marmellin]

• Make and model of the device(s) this is happening on.  SMARTPHONE YOTAPHONE 2 YD201,  
• The Exact version of the operating system. ANDROID 6.0.1
• The Exact version of Spotify.  ANDROID APP, VER 8.5.55.1105
• The Chromecast firmware version. Chromecast  AUDIO  ver 1.42.172094
• Are you playing via voice commands or Connect? VIA APP, NO VOICE COMMANDS
• An approximate time and date that this happened   HAPPENS VERY OFTEN, RANDOMLY. 

The audio casting drops pretty often at random.

with other app, like soundcloud, no problems at all.

[Sheamus13]

This is happening for me, and really only since I updated my phone yesterday 

• Samsung Galaxy a90 5G
• Android 10
• Spotify 8.5.55.1105
• Chromecast firmware 1.36.159268
• No voice commands 
• started on 30/4/2020

[mmi063]

I have exact same problem. It only occurs when using Spotify. All other music apps works perfectly fine. This problem have been for two months or so. If no solution is presented I am afraid I have to cancel my subscription (8 Chromecast speakers.... but no music) 

[AidanWebb]

• Google Pixel 3 (128GB)
• Android 10 (5th April 2020)
• Android Spotify V8.5.55.1105.
• The Chromecast firmware version 1.42.172094.
• Connect
• Constantly, last 3 days

[53porni]

Same problem Witt multiple devices and 2 chromecast  for more than 8 months now.

Iphone X - 13.4.1 But I have the same problem since OS 11 - Spotify 8.5.55.856

Ipad pro 12.9 3rdg - os 13.3.1 -Spotify 8.5.55.856
iphone 5 -

chromescast audio - firmware 1.42.172094

[udontneed2know]

Samsung Galaxy S10e

Android 10

Spotify 8.5.55.1105

Chromecast audio 1.42.172094

Same with my ipad, so frustrating