Spotify + Chromecast Audio Connection Keeps Dropping

[kcangemi]

Plan

Premium

Country

USA

Device

iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router

Operating System

iOS 13

My Question or Issue

Hi. We have 3 Chromecast Audio devices on my home network connected via a single Motorola MG7315 modem/router. All devices are confirmed to be running the latest firmware. We cast Spotify from either an iPhone XR or iPhone 8 running iOS 13. We have the latest Spotify app version on our phones. All Chromecast audio devices have <60 dBm signal strength. Lately we've been having an issue where Spotify is randomly dropping the connection to the Chromecast Audio devices. It doesn't matter whether one of us is casting to a single Chromecast Audio device or group of devices. But if a group of devices is playing, they all stop together when the casting "drops." Sometimes the issue happens several times within in an hour, requiring us to reconnect the device within the Spotify app each time to resume casting. It's super frustrating! The drops seem to happen at random, and it doesn't matter which phone is casting.  The phones can be sitting untouched/locked when the casting is interrupted, so it doesn't seem like obvious app interference on iOS. We only have ~8 devices connected to the home network, and there's nothing out of the ordinary about them (e.g., a TV, a couple of iPhones, MacBooks, Chromecast Audio devices), so it's not obvious that there would be device interference. Please help with ideas! The Spotify/Chromecast Audio setup had been working really well for a couple of years before this issue started presenting itself a couple months ago. Thank you so much!

[EzequielG]

Hola, Spotify connect no se reproduce en el Chromecast usando Wifi pero si mediante otra conexión. 

La verdad que no tiene mucho sentido tener premium sin esta disponibilidad. 

¿ Cómo se soluciona?

[Ash_2]

I have two chromecasts with google tv. I have them grouped in the google home app as "downstairs".

When I try to connect to "downstairs" via the spotify app on my android phone (or my housemate's iphone), spotify shows "connecting" for about 20 seconds and then gives up. Other apps like Audible can connect to "downstairs" just fine. So I know this is a spotify issue.