Announcements

Help Wizard

Step 1

NEXT STEP

Spotify Connect is not working

Plan: Premium

Country: Canada

 

Device

Iphone 8

Operating System

13.3.1

 

My Question or Issue

 

Spotify connect is not working when trying to connect to any device.  I can only connect via by bluetooth.  This all happened all of a sudden at 5:30pm Est time.  

 

Hey folks,

 

We really appreciate taking the time to add your reports here in the Community about issues with Spotify Connect in the app and playback on the Web Player.

 

Our tech teams have done their magic backstage and it should be now fixed.

 

Since everything should be running smooth now, we'll close this Ongoing Issue report as Fixed.

 

However, if you're having troubles, don't hesitate to give us a shout in the related Help Board. We'll be happy to lend a hand there.

 

Have a lovely day 🙂

Comments
marcelomello

I am having a similar issue with my Roku Streaming stick in Amazon echo and Google nest mini.

 

 

draimist

Me Too! ExACT SAME. JUST STARTED TONIGHT. WTH?

TheSoulRider

It's not only Apple. The Sonos app on a Windows desktop and an iPhone BOTH can't connect with Spotify. Restarted both devices Audible works fine on both. Bandcamp works fine on both. Spotify's support is absolutely non-existent. Therefore ABYSMAL. Crowd-sourcing users' problem is anything but support.

Spotify broken.png
finstergrrrl

Just checked, and I can’t connect to the speakers from my laptop either. Tried both the app and the web player. Seems like it’s an issue with Connect.

Jacob41

Same issues on my end.  I feel like Spotify's servers must have been bombed or something.  Doesn't work on anything right now.

leo775

Plan

Premium w/Hulu

 

Device

(Samsung, Roku, PC)

Operating System

(Android, Windows, Roku)

 

My Question or Issue

I am only able to listen on my android phone. App on Roku is not working and neither is Web Player on PC. Connecting devices option does not work. I've checked Roku updates, restarted Roku, and deleted app and reinstalled. Web Player isn't working on PC, I've tried on both Chrome and Edge browser. PC is hard lined from router. Roku and Phone on wifi. Works with phone over cellular as well.

Berkay4

Plan

Premium

Country

Turkey

Device

(Samsung Galaxy j6,computer)

Operating System

(Android Oreo, )

 

My Question or Issue

 

My spotify account does not appear on the devices. Whatever I tried the phone and the web player are working properly but do not see my computer

 

 

EthanS1

Hey all,

Seems to be a few issues with Spotify right now that are currently being investigated. I'd recommend keeping an eye on @SpotifyStatus and @SpotifyCares as they've got the right folks on this behind the scenes. 🕵🏻‍

 

EthanS1

 

Hey all,

Seems to be a few issues with Spotify right now that are currently being investigated. I'd recommend keeping an eye on @SpotifyStatus and @SpotifyCares as they've got the right folks on this behind the scenes. 🕵🏻‍

 

motobecane42
At this point, Chromecast isn't working at all. Spotify has never worked well with Chromecast and Spotify doesn't seem bothered much by that.