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My Question or Issue
Spotify connect is not working when trying to connect to any device. I can only connect via by bluetooth. This all happened all of a sudden at 5:30pm Est time.
We really appreciate taking the time to add your reports here in the Community about issues with Spotify Connect in the app and playback on the Web Player.
Our tech teams have done their magic backstage and it should be now fixed.
Since everything should be running smooth now, we'll close this Ongoing Issue report as Fixed.
However, if you're having troubles, don't hesitate to give us a shout in the related Help Board. We'll be happy to lend a hand there.
Have a lovely day 🙂
Spotify connect is not working at all. You cannot play spotify on anything except a phone or desktop now. The fact that you could release such a breaking change is a little scary, but made even more scary now that I realize Spotify has no customer support at all. If this isn't fixed by the EOD I am going to end my Spotify account. And please don't tell me to reset my device, I have been through everything, Amazon confirmed on the phone that Spotify connect does not exist at the moment.
Google chrome OS
Version 79.0.3945.123 (Official Build) (64-bit)
Lately I have been having issues with web player. Specifically playing music. Spotify opens normally, I can do anything else I usually do, but for some reason I can't play anything. When I click play on a song or playlist, it appears to play normally, but gets stuck loading forever. I've searched all over the place for a working fix, but none of which worked.
Exact same issue here, so this is clearly a problem. We have three current Echo Plus', and Echo Show 8 and an Echo Dot. The Plus' and the Show are appearing under Devices in the Spotify IOS app, but the Dot does not appear.
But none of that seems to matter because Spotify will not play on any of them. Alexa answers, but then there is silence. Apple Music and Prime Music both work fine, so this is clearly an issue caused by the May 6 outage.
Hopefully Spotify gets on this as it's the primary way we use Spotify. Otherwise I guess I have to cancel the Family account and choose one of the other two services.
I just switched from Apple Music to Spotify Premium last week. I am not impressed so far.
It is pretty frustrating at the lack of acknowledgment and communication from Spotify on this issue, especially on their own site.
If this does get corrected soon, I'll probably switch back to Apple Music. 5 years on that platform and no issues with it whatsoever.
For the record, same issue here on our five Echo devices. All worked fine with Spotify as the main music service until the big crash of May 6. Now none of them will play Spotify. Apple Music and Prime Music both work fine. Hoping for a quick fix or else we'll have to cancel Spotify unfortunately as the Echos are the main way we use it.