Spotify Connect issues

Status: Closed

Device:

Samsung Galaxy S6 Edge IPhone 6, IPad Air

 

Pioneer SC-LX79 

Operating System Version:

Android, IOS

 

Spotify Version:

Latest

 

Description:

 

I have major issues with Spotify Connect from my IPhone, Samsung S6 and IPad with my receiver Pioneer SC-LX79. AirPlay works fine, but if try to use Spotify Connect it doesn't work. Spotify client find my receiver but i'm not able to connect and play. I've open port 4070 on my router but it doesn't help. The problem started a week ago.

 

To reproduce:

  1. Start Spotify on my device
  2. Trying to connect to Spotify Connect 
  3. Spotify find my receiver but it doesn't connect

Workaround:

 No workaround at the moment

 

Additional information:

 

 

Hey!

It seems we never received a reply. In the meantime, we're setting this as "Closed".

Feel free to give us a shout if the issue persists.

 

 

Comments
Steph_B
Status changed to: Closed

Hey there!

Can you try reinstalling the app on your devices, and resetting your network router?

Let us know if that helps.

gnovella16
Status changed to: Closed

Hey!

It seems we never received a reply. In the meantime, we're setting this as "Closed".

Feel free to give us a shout if the issue persists.