The Spotify Connect part needs a good overhaul, it's full of bugs and is sorely lacking featurewise...
Right now I'm struggeling with getting Spotify to play nice with my Sonos system.
I had two Sonos rooms connected via a Bridge and the default Sonos network:
- Living room (Soundbar + Subwoofer)
- Bathroom (Play:1)
Then I added a couple of speakers and rearranged the rooms:
- Living room (same as before)
- Kitchen (moved the Play:1 from the bathroom)
- Bedroom (a new Play:3)
- Hallway (a new Play:1)
After this Spotify Connect only shows "Living room" under devices that I can connect to. I can group the rest of the speakers from that 'device' in Spotify so the speakers are working fine but the actual grouping is done in the Sonos app.
So according to the many posts about similar problems I uninstalled Spotify on my Android phone and computer. I revoked all permissions granted to Spotify and signed out from all devices using the Spotify web application. I did a total reset of my Sonos system, this includes removing all speakers from the Sonos system, resetting the bridge, unplugging the router for a couple of minutes and removing the service subscription between Sonos and Spotify. Then I had to re-register the complete system which takes some time and trust me - you do not want to do this repeatedly...
But guess what - the only Sonos room I can find in Spotify Connect is the "Living room". I've repeated all the steps above a couple of times but nothing changes. Somewhere Spotify keeps a list over devices, this list is hidden from all users so when it becomes corrupt (as mine has) you're screwed.
Most of my friends who have a Sonos system has problems with Spotify and specifically with Spotify Connect. I would go as far as recommending any Sonos users to investigate if you can use a competing music service other than Spotify since the problems around Sonos/Spotify has been going on for years and Spotify either doesn't care or have decided not to address the problems.
I would welcome any reply from Spotify but I'm not crossing my fingers since they seem reluctant to interact with their customers at any level.
A sad, frustrated customer looking for a music service that actually works