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Spotify Connect not working on multiple 3rd party devices

Submitted by Moderator on ‎2022-09-08 10:18 AM
Status: Fixed

Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers. 

It's either possible to connect to the speaker using the Spotify Connect picker, but songs cannot be played and playback cannot be controlled, or the speakers appear grayed out and cannot connect at all.

Hello everyone,

 

We are aware that this issue has been going on for quite some time now. Thanks to your reports and immense help in troubleshooting this, we are happy to say that this should now be fixed. The information provided from members of the community greatly helped the tech teams from Spotify. They worked together with different speaker manufacturers over the last few months in order to pinpoint what was causing this connection issue and were able to sort it out.

 

If you're still having issues playing music on your sound systems via Spotify Connect, we recommend the following:

  • Check if there are any firmware updates available for your speaker and install them.
  • Reboot your router and re-connect all devices to the network.
  • Alter your router's DNS to 8.8.8.8.

 

Don't hesitate to reach out again if the issue comes back! We'll do our best to get on it right away, so that you can enjoy your music.

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Comments
Zimoniser
Newbie
2023-02-07 08:08 AM

Just an update from me, been extremely busy so haven't had the time before now. My Onkyo have been working flawlessly with Spotify connect since the first time it worked after my "downtime" with the connnect issue. So hopefully there is a solution in the background in the near future for you guys.

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spottyface
Newbie
2023-05-22 01:50 PM

I had this problem and solved it by realising that Spotify includes devices in its "Everywhere" connect device that are not in your Alexa "Everywhere" group. So if you have once cast Spotify to a friends device or devices in anothrer house with different WiFi, Spotify & Alexa Everywhere groups are inconsistent. If you remove the "extra" devices from the Spotify Everywhere group you might fix the problem for your house. Good Luck. 

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jmoons
Casual Listener
2023-06-08 11:46 AM

I have a similar problem. I'm using a Dabman i200 with Spotify Connect on Android. Over the past year or so connecting has been dysfunctional, then suddenly it seems to work again for no clear reason.

 

What I'm seeing is a "connecting" screen on the Dabman. Sometimes at the start of a connection attempt there will be a very brief (less than a second) section of music played. Also, the volume displayed on the phone for the Dabman automatically goes back to 0 every time I try to increase it. On the phone Spotify acts as if it's playing the song, with the seconds counting, but on the Dabman there is this connecting screen. 

 

I've tried resetting my router, resetting the dabman, resetting my phone, disconnecting from my wifi on all my devices. The firmware is updated. So far I've not tried setting the DNS to 8.8.8.8 because it seems difficult and also don't like using Google for this unless necessary.

 

I'm exhausted with this. I love Spotify but this is driving me crazy. Any ideas? Thanks!!

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jmoons
Casual Listener
2023-06-08 12:06 PM

Okay it seems to be fixed - for now - by simply turning the Dabman off and on again. However the problem does have a tendency of coming back repeatedly. We'll see if this is a structural fix.

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rockynox
Newbie
2023-06-16 10:57 AM

Same problem here on a Rpi with Hifiberry (librespot).

On my computer (Mac), I can see the Rpi as a target, but as soon as I select it, the player switches back to local playback. So, I can't activate Spotify Connect on the Rpi from my computer.

However, if I use my phone and select the Rpi, there are no issues, and the stream goes through it.
And, I can regain playback control from my computer.

Indeed, it seems like the issue is not resolved.

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Ev1ltwin
Newbie
2023-06-19 08:37 AM

Yeah this is definitely NOT fixed. Have been using (nearly) flawlessly on my Denon x2100w, but 2 days ago I lost the device off my list... Everywhere. I can still connect via bluetooth but the quality sucks.

 

I have done all the suggestions above, no change.

 

HELP! 

 

***EDIT*** So I have created a semi work around. Grabbed an old Chromecast into the receiver, Spotify sees it immediately. Not a fix, but at least it's Wifi quality playback.

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thuminski
Visitor
2023-07-09 11:41 PM

Spotify Connect is not working for me, either. I've tried all the above solutions, including re-installing the app, setting my DNS settings, unplugging the router, etc.

 

I'm trying to connect to a Bluesound Node. Previously, Spotify Connect worked with it, but now Spotify does not recognize my player -- and the player will not play Spotify from my preset.

 

Also, to add insult to injury, Tidal Connect works fine every time. I think it may be time to ditch Spotify altogether.

 

mckenny12
Newbie
2023-08-04 06:22 PM

I experience the same issue with my LS50 Wireless II with the latest Firmware update. Spotify Connect spits out the error: "Spotify can't play this right now. If you have the file on your computer you can import it" Afterwards it crashes the whole speaker system so that I cant again reconnect to my speakers.

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