Help Wizard
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FAQs
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Ongoing Issues
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Hello everyone,
We are aware that this issue has been going on for quite some time now. Thanks to your reports and immense help in troubleshooting this, we are happy to say that this should now be fixed. The information provided from members of the community greatly helped the tech teams from Spotify. They worked together with different speaker manufacturers over the last few months in order to pinpoint what was causing this connection issue and were able to sort it out.
If you're still having issues playing music on your sound systems via Spotify Connect, we recommend the following:
Don't hesitate to reach out again if the issue comes back! We'll do our best to get on it right away, so that you can enjoy your music.