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Spotify Connect stutters

Playing from a Denon Ceol Piccolo N4 using Spotify Connect does not work today (some days it does, some days it does not). Sound stutters, or just stops.

 

The Denon player is wire-connected to my router and internet connection is FTTH (Orange, in France).  Spotify works as expected from a PC or mobile. Airplay to the Denon player from a Mac works.

 

Ethernet wires have been checked.

Last Denon firmware is installed.

Denon player has been restarted and factory reset without change.

Last spotify is installed (for instance 7.1.0.1025 on Android).

 

Any idea ?

Awesome @HK356! Thanks for letting us know. 

 

We'll be closing this thread as Fixed, but you can always get back in touch with us if you're having issues again. 

 

Take care 🙂 

Comments
HrvG

No issue since Monday too, but @HK356 : what do you mean by repeated the CDN issue ? What have you done and what must be done if this happens again ? Because It probably will.

HK356

@HrvG If you scroll up in the conversation timeline you will find the comment from @f3nd3r

 

Cdn  is content delivery network and ISP is internet service provider. After I mentioned this to @ they asked me which ISP I use and a little later the problem was over. Hope it helps

sigurthor8

 hi @Mara_F

No its gone. its seems to have just been a problame for one day then the next day everything was fine. Really strange. But thank you for answering.

Mara_F
Status changed to: Fixed

Awesome @HK356! Thanks for letting us know. 

 

We'll be closing this thread as Fixed, but you can always get back in touch with us if you're having issues again. 

 

Take care 🙂